Installatron backup error

Troubleshooting / Errors
#1

Hi everyone,

I got an auto message from Installatron saying the backup for my domain failed and the failure has been logged. Then there is a bunch of what looks to me like garbled text but probably means something to someone else! I remembered there was something like this reported awhile ago: Installatron Backup Update Notices

Just wondering if there is anything I need to try to do about this?

Thanks!
Christina

#2

If you can reach out to our support we can take a look!

You can do so at support.reclaimhosting.com:

https://support.reclaimhosting.com/hc/en-us/requests/new

It’s possible that one of the application’s in your account has some type of Installatron related configuration issue we can help you fix.