SSL certificate

Hi, I signed up twice for my SSL certificate through Let’s encrypt on the reclaim website. But when I return to my own website it stills says I do not have a certificate and this is interfering with connecting certain shipping methods and also makes my online store appear to be unsecured. Can you help

Hello! Would you mind sending in a support ticket to with your domain so we can take a look at the issue.


Gordon Hawley
Customer Support Specialist
Reclaim Hosting

Apologies for resurrecting an old thread, but we’re currently digging through forum posts to ensure that we answer as many questions as we can even if only to have the information publicly available for the future. Were you able to get the issue with the SSL Certificate resolved? I am happy to help if you still need assistance with this.