General Hosting / cPanel
Installatron Within cPanel, we use a plugin called Installatron, that manages all application installations within your account. Use this category to add your question about Installatron or report any issues you encounter when installing or managing applications. Domain Management As you’re working more within your cPanel account, you may find that you’re working with multiple domains. This category is for all thing Domain Management, you’ll see topics like adding domains to cPanel to creating and managing subdomains. DNS As you’re managing your account, you may find that you’re working with DNS to manage domains. Whether you’re pointing your domains to Reclaim Hosting or managing existing DNS records, and evening learning how DNS works, this is the place for you! Email This is the space for all things Email! Keep in mind that while we do offer email services through cPanel, email hosting is not a main focus to us. We will always try to help where we can, though it is recommended to use a third-party email service for anything mission-critical. Security Looking to secure your site? We’ll walk you through things like installing SSL Certificates and force visitors through HTTPS to ensure your site is loading securely online.
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FTP (File Transfer Protocol)
What is FTP? FTP (File Transfer Protocol) is a painless and simple way to transport and manage files over the Internet. Normally used to move large files at once, FTP is great for uploading website files… |
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2 | 12889 | August 19, 2020 |
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Restoring Backups Using JetBackup
Navigating to your Backups First, log into your cPanel From there, click ‘JetBackup’ under the ‘Files’ section. You’ll then see a few options to use when restoring the content to your domain. You’ll see them broken… |
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2 | 4106 | August 19, 2020 |
| ImprovMX works for email forwarding |
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2 | 2775 | August 14, 2025 |
| SSL for multi-site |
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12 | 3343 | May 16, 2025 |
| Intermittent Black Screen on Reclaim Hosted Site – Seeking Insights |
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1 | 459 | March 20, 2025 |
| Has anyone tried the free web application firewall, SafeLine? |
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1 | 1624 | December 25, 2025 |
| Admin capabilities for domain migration? |
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2 | 781 | August 21, 2024 |
| External domain, dns, email, and web routing |
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3 | 1210 | August 12, 2024 |
| How to host FLOSS? |
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2 | 901 | July 10, 2024 |
| Git push to reclaim hosting? |
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18 | 2433 | June 21, 2024 |
| cPanel credentials question |
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3 | 737 | June 22, 2024 |
| OHMS Viewer not registering in OMEKA |
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1 | 913 | June 9, 2024 |
| Installatron Release Schedule |
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3 | 938 | January 5, 2024 |
| Omeka S 3.2.3 on Installatron |
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6 | 1127 | November 15, 2023 |
| Wildcard Redirect Ignored by Wordpress? |
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4 | 2958 | June 23, 2023 |
| .htaccess modification to allow php file access in a site with WordPress |
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5 | 3832 | May 20, 2023 |
| Restore from Dropbox backup |
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3 | 1016 | April 27, 2023 |
| Change domain name |
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2 | 935 | April 12, 2023 |
| cPanel not showing python app option |
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2 | 2238 | February 11, 2023 |
| Retirement of paper lantern cPanel theme |
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2 | 1118 | February 4, 2023 |
| Log4j verification? |
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8 | 1412 | December 15, 2022 |
| Installatron sync upgrade not recognised |
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4 | 1322 | December 15, 2022 |
| Hosting with Webflow broke my email! |
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3 | 1805 | November 28, 2022 |
| Configuring Typo3 |
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1 | 1007 | August 24, 2022 |
| Addon Domain not secure |
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3 | 2843 | May 30, 2022 |
| Using Gmail with a Reclaim Hosting domain |
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2 | 1481 | May 4, 2022 |
| Moodle installed incorrectly? |
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4 | 1178 | October 21, 2021 |
| Adding users for access to specific directories in cPanel File Manager |
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2 | 2525 | April 6, 2022 |
| Omeka Update Failed: Version problem? |
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7 | 1853 | March 29, 2022 |
| OHMS Viewer Update 3.8.6 |
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2 | 926 | March 26, 2022 |